Get to know the Lampeter office team

Emma Davies

County Executive Officer

How long with Union: Nearly 26 years

Home life (married/single etc): Married to Anthony and have two sons, Ifan who works for a local Estate Agent and Dion who is a Carpenter alongside his father in the family carpentry business, which employs 5 other carpenters. We live on a smallholding where we keep 50 head of beef cattle

Hobbies/other activities outside work: When time allows, and I’m not caught up in carpentry/farming paperwork I like to go out walking the countryside/coastal path and spending time socialising with family and friends

What does your job entail: Assist members as best I can. The job is so varied you never know what to expect from one day to another!

What do you enjoy doing most: I enjoy meeting members and having a laugh and also being able to assist with agricultural issues eg RPW, BCMS etc.

What’s the most important part of your job: Being ready to listen and hopefully obtain a result that the member is happy with

Typical day: Everyday is different, except for the period March to May where everyday is spent completing SAF forms on behalf of our members.

 

Elin Jenkins

Administrative Assistant

How long with Union: 5 years

Previous jobs/education: Managed to get a BSc in Microbiology and Zoology at Aberystwyth
University and previously worked in the Quality Control Laboratories at Volac International

Home life (married/single etc): Married to Irfon, a dairy farmer with two kids, Meian 6 and Guto 4

Hobbies/other activities outside work: I
love baking and trying out different recipes on
the Staff at Lampeter office, often swapping
recipes with Carys our resident Mary Berry. I
also dabble in a bit of sewing and going to the gym (so I don’t feel so guilty for eating cakes!)

What does your job entail: Answering calls and queries on farming issues

What do you enjoy doing most: Without a doubt going to Talybont Show! Such a lovely, rural and local show, fantastic atmosphere, popular with our members and always lucky with the weather. Farmhouse breakfast week is good fun too, although a lot of work to organise, it’s brilliant to see our members and local communities come out to support our Presidents’ charity each year

What’s the most important part of your job: Taking the time to talk to our members and asking how they are. SAF appointments have been a little different this year with the office being closed, so it’s even more important to lend an ear, talk and listen to our farmers during these bizarre times.

 

Dafydd Evans

Senior Account Executive

How long with Union: 15 Years in October

Previous jobs/education: I attended Penweddig Secondary School before completing a degree in Rural Resource Management at Aberystwyth University. I then decided to go travelling and ended up in Australia for nearly 2 years working on various farms. On my return I did various farm and building work before being appointed with the FUW in 2005

Home life (married/single etc): Born and bred in the village of Llanafan which is approximately 10 miles inland of Aberystwyth. After a couple of years living down on the outskirts of Cardiff we moved back to Llanafan. I live with my wife Liz and our son Jac who is nearly four

Hobbies/other activities outside work: Shooting, fishing and cycling (recent mid-life crisis)

What does your job entail: I cover the South West Ceredigion area and service an existing portfolio of clients as well as assisting and advising new clients in all their insurance needs. I am based in the Lampeter office with a team of top notch support!

Most unusual request? Asked by an elderly client to go and get her Daihatsu which was parked 3 fields away and bring it back to the yard!

What do you enjoy doing most: By far the best part of the job is getting to visit and meeting all kinds of different characters. It is nice to be able to give that personal touch

What’s the most important part of your job: I try and give clients the best possible service throughout the year by fulfilling all of their insurance needs

Typical day: No day is ever the same but I tend to split the day with some visits and then returning to the office to do some paperwork.

 

Aled Evans

Uwch Swyddog Yswiriant

Pa mor hir gyda’r Undeb: Medi 2002
Swyddi blaenorol: Banc Nat West ac Antur Teifi Cyf

Bywyd cartref: Yn briod i Helen am bron i 30 mlynedd a gyda dau o fechgyn – Rhys Iorwerth a Cynan

Diddordebau tu allan i’r gwaith: Teithio, ffilmiau, gwleidyddiaeth, gwylio chwaraeon, ac edrych ar ôl ein diadell fach o ddefaid Ryeland

Beth mae eich swydd yn ei olygu:

Gofalu am anghenion yswiriant pob cwsmer
yn fy ardal a sicrhau eu bod nhw’n cael y
cyngor a’r gwasanaeth gorau posib. Hefyd, bob amser yn chwilio am gwsmeriaid newydd

Beth ydych yn fwynhau fwyaf: Mynd allan i weld cwsmeriaid ar y fferm
Beth yw’r rhan bwysicaf o’ch swydd: Sicrhau bod pawb yn cael gwasanaeth a chyngor

da

Beth fyddech yn ei newid ayb: Mwy o amser i ymweld â chwsmeriaid a llai o waith papur

Unrhywbeth arall: Gan fod gyda mi ddiddordeb mewn ffermio a gwerthu mae’r swydd yma wedi bod yn ddelfrydol i mi. Yr wyf yn ffodus iawn fy mod yn gallu gweithio mewn ardal hyfryd a chael cefnogaeth arbennig gan fy nghyd-weithwyr yn y swyddfa yn Llanbedr Pont Steffan, sydd yn gwneud y swydd llawer yn haws.

 

Meinir Jones, Account Handler

How long with Union: I have been working for FUW Insurance Services since February 2014
Previous jobs/education: I was a pupil at Gwenlli Primary School and Aberaeron Comprehensive. When finished School I went on to Haverfordwest College to do

Hair & Beauty

Home life (married/single etc): I was bought up on our Family Farm Esgaireinon in Synod Inn where I loved helping with the milking and day-to-day farming work. I am married to Dyfrig and have 3 girls. We live in Derwen Gam, Llanarth on a 30 acre Small Holding farming Beef & Sheep, we also have a Fencing & Steel Fabrication Contracting Business

Hobbies/other activities outside work: Socialising with friends and doing the never ending paperwork for the farm and the contracting business

What does your job entail: My job as Account Handler involves sorting out day-to-day Insurance queries for all Account Executives, processing renewals for Dafydd Evans, answering the phones and dealing with clients who visit us in the Lampeter Office. I feel that the communication between me and the client is most important and being able to help and listen as much as we can.

 

Lowri Davies

Claims Handler

How long with Union: 3 years in October Previous jobs/education: Studied Agriculture in

Aberystwyth University 2013-2017
Home life (married/single etc): Living with partner

Hobbies/other activities outside work: Watching Autograss Racing (with the hope of racing one day), walking the dog down the beach, spending time with friends – shopping, cinema or out for meals and gardening – growing fruit and vegetables

What does your job entail: Registering new property claims with insurers, provide advice on making a claim and explaining the claim process to policyholders, collect accurate information and documentation from them to proceed with the claim

What’s the most important part of your job: ensure that claims are dealt with efficiently and that payment for valid claims are made to our policyholders. Also building a good relationship with our policyholders.

 

Paige Denyer Account Handler

How long with Union: Worked for FUW Insurance Services in head Office since November 2017, been based in the Lampeter office since February 2020

Previous jobs/education: I was a pupil at Aberaeron Comprehensive school up until GCSe’s then moved to Lampeter for A Levels. have worked in hospitality since school and also worked in Meithrinfa’r enfys Nursery in Cross Inn

Home life (married/single etc): I have lived in Llanarth with my parents and my older brother until 7 years ago when he moved to Malaysia. Currently in the process of making house plans and going through

planning to build with my partner Steffan,
staying local for both of us with a hopeful
planning consent in Bwlch-Llan, Talsarn.
Also have my own Sports Massage
Business which has been up and running a year now

What does your job entail: Supporting the Account executives in Lampeter office and processing the renewals for them each month. Answering the phone to clients and dealing with queries from people coming into the office or over the phone

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