New RPW online agency service for members

A neW FUW service takes the worry out of Rural Payments Wales, using one simple but complete service which manages online accounts, giving members without the internet or those with unreliable connection instant information and complete peace of mind knowing that all their paperwork has been checked by trained staff with additional policy support.

The new service will be a trial period for members until October 30 2019 and new information will be sent to you directly as the farmer. every farmer will be contacted using three ways:

• Verbally by home telephone or mobile number • By text message or email
• By letter if option a or b is not available

You will continue to receive either an email or a text message from RPW Online, as well as the county office contact.

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